Effects of Information and Communications Technologies on logistics

In many companies changes took place in recent years, like more complex products, shorter development times and additional product variants due to market requirements. The number of companies participating in the production of goods and services has increased. Coordinating the companies of the entire supply chain requires considerable planning effort and has far-reaching consequences on logistics structures and transport. This trend is set to continue.

The consequences of this development can not be handled without the use of information and communications technologies (ICT) and ICT-oriented concepts. IT concepts, like Supply Chain Management (SCM), Supply Chain Even Management (SCEM), Efficient Consumer Response (ECR), Customer Relationship Management (CRM), Electronic Data Interchange (EDI) or electronic market places and technologies, control systems and operational implementation (e.g. Tracking & Tracing), location or data transfer are the manifestation of this development.        

We support Ministries, Associations and Companies to retain an overview, to properly evaluate the advantages and the consequences of ICT for their logistics processes and transport in general and to draw the appropriate conclusions for further development. It is to avoid an effort-benefit consideration only after focussing on IT. The result can be poorly planned or postponed investments, which means missed opportunities for the company to introduce a technology both profitable and suitable for its structure.   

The following issues will be assessed and answers will be provided with the help of

  • expert interviews and workshops,
  • studies on the effect of the use of technology in logistics structures,
  • analysis of efficiency and usefulness on the base of a broad spectrum of soft and hard measurable, including transparency, availability, lead and transport time, customer satisfaction, costs, transport and handling performance, use of funds, and
  • model calculation (by parameter scopes like transport volume, transport network, tiered system of transport, travel times, vehicle capacities)

No matter which technology or IT concept you will need for your international logistics chain management, we provide solutions together with international partners for neutral data communication, for worldwide tracking & tracing, for incident management, to support a green channel customs concept, to plan and evaluate intermodal transport chains and much more.